The ongoing digital revolution is reshaping nearly all aspects of the insurance sector, and claims management is no exception. With the ever-changing customers’ expectations on one hand, and the lowered margins due to the increased competitive pressure and the progress of digitization on the other, insurance companies are now focused on delivering an effective cost-management strategy whilst ensuring client’s satisfaction on the way.
The ICF2021 will gather the leading experts from the European insurance claims segment to discuss how to develop an efficient & effective claims management model that can be a source of competitive advantage. We will also take a look at the hottest industry trends and learn how to speed up claims handling and fight fraudsters with the help of AI, Robotic Process Automation and Big Data Analytics.
Join us to hear why the customer should be at the center of the claims operations and how to achieve increased customer satisfaction through efficient claims processes. Furthermore, ICF2021 offers great opportunity to network with industry peers, share innovative ideas and formulate new strategies and business models in order to stay ahead of the competition.