EUROPEAN DAYS OF TELEMATICS 2020

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Event info

Berlin, Germany

14th - 15th, May

Automotive Insurance

Conference Summary

Insurers are starting to put the customer at the heart of everything they do. By activating and collecting the right data, they’re able to better understand consumer needs and offer customized advice, coverage, and tailored pricing. This shift indicates insurers are now viewing consumers as individuals, rather than customer segments.

By using cutting-edge technology to closely monitor the driving behavior of automotive insurance customers, insurance providers are being given a more accurate picture of how their clients drive. The result: many drivers are being rewarded for their good on-road behavior through declining premiums and more money in their wallets at the end of the month. Moreover, if the use of telematics technology encourages safer and more considerate driving, this should ultimately lead to safer roads for all of us.

What do you know about the recent trends in the auto insurance market? This market is extremely sensitive to developments and innovations in technology, showing growth in insurance telematics programs in the usage-based insurance sector. Join us during these informative two days filled with experts’ talks, innovative solutions and in-depth overview of the current and future trends in automotive insurance. Auto insurers, OEMs, experts, technology and service providers, innovative startups – all in one place for unforgettable learning, discovering and networking experience.

Speakers and experts

Hear from the leading professionals and experts and learn how they are coping with the challenges in the industry

Agenda

Agenda Learn the latest trends in the industry

09:10 - 10:10
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I TELEMATICS AS A NEXT WAVE OF INNOVATION IN THE AUTO INSURANCE
  • An evolving market with high potential
    – Current state of adoption; market barriers; privacy and usage of data; leaders in the industry; defining the multi-vendor ecosystem
  • Utilizing individual and current driving behavior
    – Usage-based insurance (UBI) and vehicle telematics
    – Advantages and challenges of UBI; which UBI package type is going to dominate in the future?
    – More than just UBI – personalization of services and costumer engagement
10:10 - 12:30
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II MONETIZING THE DATA KNOWLEDGE
  • Who owns the data your car collects?
    – Sourcing data, ownership and profitability; who owns the data, what can be done with it?
    – How are the industry players addressing the challenge of data privacy and standardized systems
    – Cybersecurity issues, data storage
  • Practitioners views: Transforming the old world of insurance underwriting with new data
    – Pricing strategies in the data-driven environment – finding the best model, search for the optimal price that a customer is willing to pay and create an ideal strategy based on this; risk modeling
    – The impact of blockchain and telematics in insurance; dynamic pricing; smart contracts; personalized offers and customer experience
  • Telematics and claims: What do you need to know – case study
    – The impact of the digital technologies towards the claims process and management; lowering the duration of claims closing & reducing claims costs; fewer accidents and claims; reduction in fraud
13:15 - 15:30
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III ACCEPTING THE INEVITABLE - OPPORTUNITIES AND CHALLENGES FOR AUTO INSURERS
  • Panel discussion with the leading OEM
    Talks with the experts: Auto manufacturers – Views on the future of connected cars and automotive insurance
    – Access to the driving data collected by the car itself; data security and usage
    – Are the black boxes and smartphones obsolete as data gatherers?
    – Built-in advanced driver assistance systems (ADAS) in vehicles to help drivers improve safety, monitor system failures and vehicle performance, OTA updates
    – Using technology and establishing partnerships with the costumers in mind
  • Harnessing the power of telematics with smartphone solutions
    – Insurance premiums that reflect the risk profile of the driver measured via smartphones apps
    – Data quality provided by the smartphone and the quality of the smartphone; obstacles that have to be combated for a successful smartphone-based installation
    – How Apps will completely transform the insurance industry
  • Commercial insurance telematics: Identifying opportunities and market trends – success story
    – Telematics insurance products for young drivers
    – Customer engagement and value-added services; reward-based programs
15:30 - 17:00
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IV BRINGING THE CUSTOMER IN FOCUS
  • Building the relationship between the customer and the insurer – improving the customer experience
    – Increasing service engagement for a better insurance customer experience
    – Embrace a hybrid service strategy, mobile insurance, apps
  • Panel discussion – How can telematics provide better customer experience for drivers?
    – A panel discussion on the impact of the technology towards more personalized services; changes in the drivers’ behavior
09:10 - 10:30
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V NEXT-GENERATION TELEMATICS TECHNOLOGIES FOR COMMERCIAL VEHICLES
  • Next-gen telematics technologies for commercial vehicles
    – OEMs telematics solutions vs aftermarket telematics solutions
    – Focus on new ELDs, driver monitoring systems & dash-cams
  • Innovative solutions in focus
    Insurtech & IoT: Make business model changes to compete in the new customer-centric environment
11:00 - 12:00
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VI INSURING NEW FORMATS OF MOBILITY
  • New mobility business models
    – Mobility as a Service (MaaS), user-focused and with integrated customer needs and priorities
    – Ride sharing/hailing; fleet as a service; logistics as a service; digital platforms/ecosystems
  • Autonomous vehicles: The future steps of the insurers
    – Aligning autonomous vehicles & commercial insurance models + advanced automated safety systems
    – Who is responsible if an AV vehicle malfunctions and crashes?
13:30 - 14:30
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VII ROUND TABLES TALKS: JOIN THE TOPIC OF YOUR INTEREST
  • Table 1: Innovative products for the auto insurance market and pricing them correctly
  • Table 2: IoT and privacy legislation: Compliance implications for device manufacturers, service providers and insurers
  • Table 3: What driverless vehicles mean to the auto insurers
  • Table 4: Collaboration between claims & underwriting influenced by digital technology

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