NEXTGEN TRAVEL INSURANCE CONFERENCE 2.0

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Event info

Barcelona, Spain

23rd - 24th, May

Cross Industry

Conference Summary

The second edition of the Next Gen Travel Insurance Conference aims to bring together the world’s most prominent industry players to explore the possibilities of lighting the future.
The goal of NGTI 2.0 is to create an environment of empowerment and inspiration, enabling the attendees to leave the venue with a breakthrough in their professional performance. The main topics this year will be the revolution of travel, customer focus, challenges within the industry and the right mix of distribution and sales techniques. The discussion will then continue with fraud management and new application developments, also including aero-medical transport and health risks. The panel discussion on Day II is incorporated in order to extract the maximum of the debate for technological advancements and the role of digitalization as well as cellphone based assistance in the Travel Insurance Industry. Moreover, as an additional value in the program, there will be case studies included, connecting the theory with the practice and taking a sneak peak in the approach of other companies.

NGTI represents the leading boutique and business-oriented event on Travel Insurance in Europe, always focusing on most popular developments within the industry, hosting the best speakers in the field.

Join us in Barcelona to discover a spectrum of opportunities!

Speakers and experts

Hear from the leading professionals and experts and learn how they are coping with the challenges in the industry

Dr. Cai Glushak Facep

Company:
Axa Partners and President of Eurami

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Position:
International Medical Director

Company:
Axa Partners and President of Eurami

Country:
USA

Louise Heywood

Company:
International Assistance Group

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Position:
General Manager

Company:
International Assistance Group

Country:
France

Dan Kjølhede Laursen

Company:
Gauda Insurance for Nordic region

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Position:
Managing Director

Company:
Gauda Insurance for Nordic region

Country:
Denmark

Fernando Barcenilla Manso

Company:
Allianz Partners

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Position:
Manager of Direct & Digital

Company:
Allianz Partners

Country:
Spain

Suvendu Pradhan

Company:
Swiss Re

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Position:
Parametric Solutions Manager, AVP

Company:
Swiss Re

Adrian Shaw

Company:
FIRST ALLIED LIMITED

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Position:
Managing Director

Company:
FIRST ALLIED LIMITED

Country:
United Kingdom

Emanuele Scansani

Company:
Riskline

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Position:
Senior Political & Security Risk Analyst (Head of APAC, Europe divisions)

Company:
Riskline

Country:
Denmark

Rafael Senén

Company:
Coverontrip Digital Insurance

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Position:
CEO and Co-Founder

Company:
Coverontrip Digital Insurance

Country:
Spain

2018 Speaker

Kate Huet

Company:
International Travel and Healthcare Limited

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Position:
Managing Director

Company:
International Travel and Healthcare Limited

Country:
UK

Ricard Domenech

Company:
Smart Insurance Correduría de Seguros S.L.

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Position:
Cofundador & Director de Operaciones

Company:
Smart Insurance Correduría de Seguros S.L.

Country:
Spain

David Bloomfield

Company:
Bsure Insurance Brokers

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Position:
Owner, Insurance Broker

Company:
Bsure Insurance Brokers

Country:
Spain

Peter Worby

Company:
First Allied Ltd

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Position:
Head of Global Sales

Company:
First Allied Ltd

Country:
United Kingdom

Manjit Rana

Company:
Startupbootcamp

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Position:
InsurTech & Insurance Innovation Thought Leader, Managing Director, Corporate Innovation (InsurTech)

Company:
Startupbootcamp

Country:
United Kingdom

Agenda

Agenda Learn the latest trends in the industry

08:30 - 09:00
Speaker: /
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Registration and Opening Remarks

 

08:30 – 08:50 Registration & Morning Refreshments

08:50 – 09:00 Opening Remarks from the Chairman

09:00 – 09:10 Ice-breaking session

 

09:10 - 09:40
Speaker: Dr. Cai Glushak Facep
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Session I: The travel revolution

 

09:10 – 09:40 New products and services to combine improvement in patient journey and cost-control which include tech advances

Dr. Cai Glushak Facep, International Medical Director at AXA Partners and President of EURAMI, United States of America

 

09:40 - 11:10
Speaker: David Bloomfield, Kate Huet
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Session II: Focusing on the customer

 

09:40 – 10:10 Solo Travel – Travel Insurance market in Spain and option available to solo-travelers provided by registered broker in Spain

  • Expats and National clients
  • Insurers
  • Pricing

David Bloomfield, Owner Insurance Broker, Bsure Insurance Brokers, Spain

 

10:10 – 10:40 International Students, Back-packers travel behavior

 

10:40 – 11:10 Deciphering Platinum Travellers

  • Deciphering Platinum Travellers; takes a brief but deep (and sometimes shockingly funny ) delve into 75+ yrs traveller.
  • What characterises this audience (other than their age) and how do we design travel insurance products to really meet their needs?
  • What are the common misconceptions that this audience often have and how well do we really know them? How can we embrace the ultra-mature traveller – without our loss ratio being negatively affected.

Kate Huet, Managing Director at International Travel and Healthcare Limited, UK

 

11:10 - 11:30
Speaker: /
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Networking coffee break

 

An informal networking opportunity, getting to know your fellow attendees

11:30 - 13:00
Speaker: Dan Kjølhede Laursen, Fernando Barcenilla Manso
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Session III: Travel Insurance Distribution & Sales

 

11:30 – 12:00 Gouda helps travelers – on holiday and at work

Dan Kjølhede Laursen, Managing Director – Nordic (Denmark, Sweden, Norway and Finland), Gouda Rejseforsikring, Denmark

 

12:00 – 12:30 Cross-selling travel insurance as guidance to growth in sales numbers
Fernando Barcenilla Manso, Manager of Direct & Digital in Allianz Partners, Spain

 

12:30 – 13:00 Corporate TI with extended coverage – merging business with leisure

 

 

 

13:00 - 14:00
Speaker: /
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Networking Lunch

 

Enjoy the lunch break while exchanging knowledge & ideas

14:00 - 16:00
Speaker: Adrian Shaw, Peter Worby, Emanuele Scansani, Christian Andrew Deloughery
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Session IV:

14:00-14:30 Insurance challenges in emerging markets, conflict and post-conflict regions

The challenges of living & working in emerging markets.
The difficulties faced when traveling to remote regions
Ensuring you are sufficiently protected during your travels
Practical Solutions.

Mr Adrian Shaw, Managing Director, First Allied Ltd, United Kingdom
Mr Peter Worby, Head of Global Sales, First Allied Ltd, United Kingdom

 

14:30-15:00 TBA

 

15:00-15:30 Duty of care and travellers’ safety in a changing world

  • Duty of care
  • Changes in the industry
  • What it means for travellers’ safety

Emanuele Scansani, Senior Political & Security Risk Analyst (Head of APAC, Europe divisions) Riskline, Spain.

 

15:30-16:00 Pricing Approach: Fixed products versus tailor-made packages

16:00
Speaker:
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Afternoon networking break

 

Another great networking opportunity, a chance to discuss with fellow industry experts

16:30 - 16:50
Speaker: TBA
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Open floor discussions

 

Brexit is going to create a number of challenges for assistance in Europa – how is industry preparing for potential increases in regulation and cost? The impact of Brexit on travel insurance having mind different perspective. Does Brexit increase claims costs? What are the customer perception and perspective towards Brexit? What is the perception of the main market health or medical providers?

PARTICIPANTS:
Kate Huet, Managing Director at International Travel and Healthcare Limited, Uited Kingdom

16:50
Speaker:
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Chairman’s Summary & Closing Remarks
08:30 - 09:15
Speaker:
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Registration

 

08:30 – 09:00 Registration & Morning Refreshment

09:00 – 09:10 Welcome and Opening Remarks

09:10 - 11:30
Speaker: Rafael Senen, Louise Heywood, Manjit Rana, Ricard Domenech
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Session V: Travel Insurance: Transforming and challenges through digital technology

 

09:10 – 09:40 Technological challenges for the travel insurance industry. Keys for the implementation of innovation models

Rafael Senén CEO and Co-founder of Coverontrip digital insurance, Spain

 

09:40 – 10:10 No two cases are ever the same

Linking independent organizations around the world digitally to improve internal efficiencies and enhance the traveler’s experience when assistance is necessary anywhere, anytime. The General Manager of the International Assistance Group will share their digital transformation experience and the benefits it delivers to the members, suppliers, business and leisure travelers

 

Louise Heywood, General Manager, International Assistance Group, France

 

10:10 – 10:40 The impact of AI and Insurtech offer a world of opportunity for insurers

Manjit Rana, Insurtech & Insurance Innovation Thought Leader, Managing Director, Corporate Innovation (Insurtech), Startupbootcamp United Kingdom

11:00-11:30 Keeping in touch with customers through maximizing online presence, and using social media channels

Ricard Domenech, Cofundador & Director de Operaciones, Smart Insurance Correduria de Seguros S.L. Spain

10:40 - 11:00
Speaker:
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Networking break

 

An informal networking opportunity, getting to know your fellow attendees

11:30 - 12:30
Speaker: Suvendu Pradhan
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Session VI: Fraud mitigation in claims management

 

11:30 – 12:00 Real-time flight delay insurance, as an innovative solution of Swiss Re’s portfolio

  • A new way of looking at Insurance- Rise of Parametric Insurance
  • How do we fill the gaps currently in traditional travel insurance for flight delay
  • Reducing operational costs for Insurers- Automated underwriting and claims settlement
  • How importance is rate adequacy when it comes to pricing travel insurance products.
  • Better fraud management in flight delay insurance

Suvendu Pradhan, Parametric Solutions Manager, AVP at Swiss Re

 

12:00 – 12:30 Panel Discussion – Claims Management: taking a determined stand against insurance fraud

Travel insurance fraud is ever more prevalent, while fraudsters methods are increasingly sophisticated.

But travel insurers are putting up a fight, using rapidly evolving methods of fraud detection and prevention

12:30 - 13:30
Speaker:
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Networking lunch

 

Enjoy the lunch break while exchanging knowledge & ideas

13:30 - 14:00
Speaker: TBA
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Session VII: Aerospace medicine: challenges and opportunities

 

13:30 – 14:00 Not all Air Medical Transport Providers are the Same – International standards which distinguish the best!

 

14:00 – 14:30  Can Users Ensure their Air Medical Flights are Safe?

14:30
Speaker:
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Chairman’s Summary & Closing Remarks
14:30 - 15:00
Speaker: TBA
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Afternoon cocktail

 

A relaxed atmosphere, providing a chance to discuss conference insights
and establish future business contacts

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Event Venue

Venue informations

Address:

Roger de Llúria, 60, 08009, Barcelona, Spain

Phone Number:

+34 93 272 00 50

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