NEXTGEN TRAVEL INSURANCE CONFERENCE 2.0

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Event info

Barcelona, Spain

23rd - 24th, May

Cross Industry

Conference Summary

The second edition of the Next Gen Travel Insurance Conference aims to bring together the world’s most prominent industry players to explore the possibilities of lighting the future.
The goal of NGTI 2.0 is to create an environment of empowerment and inspiration, enabling the attendees to leave the venue with a breakthrough in their professional performance. The main topics this year will be the revolution of travel, customer focus, challenges within the industry and the right mix of distribution and sales techniques. The discussion will then continue with fraud management and new application developments, also including aero-medical transport and health risks. The panel discussion on Day II is incorporated in order to extract the maximum of the debate for technological advancements and the role of digitalization as well as cellphone based assistance in the Travel Insurance Industry. Moreover, as an additional value in the program, there will be case studies included, connecting the theory with the practice and taking a sneak peak in the approach of other companies.

NGTI represents the leading boutique and business-oriented event on Travel Insurance in Europe, always focusing on most popular developments within the industry, hosting the best speakers in the field.

Join us in Barcelona to discover a spectrum of opportunities!

Speakers and experts

Hear from the leading professionals and experts and learn how they are coping with the challenges in the industry

Kate Huet

Company:
International Travel and Healthcare Limited

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Position:
Managing Director

Company:
International Travel and Healthcare Limited

Country:
UK

Cai Glushak

Company:
AXA Assistance

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Position:
Global Medical Director

Company:
AXA Assistance

Country:
United States of America

2018 Speaker

Javier Pellon

Company:
Amadeus IT Group SA

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Position:
Head of Insurance and Ferry Business

Company:
Amadeus IT Group SA

Country:
Spain

2018 Speaker

Simon Powell

Company:
Fit 2 Trip

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Position:
CEO

Company:
Fit 2 Trip

Country:
UK

2018 Speaker

Dr. Krish Shastri

Company:
InsureCancer

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Position:
CEO

Company:
InsureCancer

Country:
UK

2018 Speaker

Rafael Senén García

Company:
Coverontrip Digital Insurance

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Position:
CEO and Co-Founder

Company:
Coverontrip Digital Insurance

Country:
Spain

2018 Speaker

Ferdi Akdag

Company:
Customer Care Solutions

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Position:
CEO

Company:
Customer Care Solutions

Country:
Austria

2018 Speaker

Jonathon Keymer

Company:
WorldAware Inc.

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Position:

Company:
WorldAware Inc.

Country:
USA

2018 Speaker

Claudia Schmiedhuber

Company:
Alpine Health Consulting

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Position:
Founder & CEO

Company:
Alpine Health Consulting

Country:
Austria

2018 Speaker

Pavel Vyskocil

Company:
Global Assistance

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Position:
Medical and Household Assistance Manager

Company:
Global Assistance

Country:
Czech Republic

2018 Speaker

Dejan Jasnic

Company:
ABC Transparency LTD,

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Position:
CEO

Company:
ABC Transparency LTD,

Country:
Switzerland

2018 Speaker

Jean-Francois Diet

Company:
PetGuard GmbH

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Position:
CEO

Company:
PetGuard GmbH

Country:
Austria

2018 Speaker

Sven Thorslund

Company:
GMMI

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Position:
Vice President of  Sales and Account Management Generali Global Assistance & Global Medical Management

Company:
GMMI

Country:
USA

2018 Speaker

Tim Bilborough

Company:
Northcott Global Solutions

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Position:
Consultant

Company:
Northcott Global Solutions

Country:
UK

2018 Speaker

René van der Poel

Company:

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Position:
Global Expert Insurance & Bancassurance

Country:
Austria

2018 Speaker

Agenda

Agenda Learn the latest trends in the industry

08:30 - 09:00
Speaker: /
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Registration and Opening Remarks

 

08:30 – 09:00 Registration & Morning Refreshments

 

09:00 – 09:10 Opening Remarks from the Chairman

09:10 – 09:30 Ice-breaking session

 

09:30 - 10:30
Speaker: Khalid Sohail
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SESSION I: THE TRAVEL REVOLUTION

 

09:30 – 10:00 How critical it is to educate your customers and its positive consequences

 

Khalid Sohail, Head Business Development, Global Travel Insurance and Airlines Partnership, Zurich Insurance Company Ltd, UAE

 

10:00 – 10:30 Pre sales medical screening in travel insurance – criteria’s, dos and don’t and impact do’s, don’t and impact 

 

10:40 - 11:00
Speaker:
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NETWORKING BREAK
11:00 - 12:30
Speaker: TBA
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SESSION II: FOCUSING ON THE CUSTOMER

 

11:00 – 11:30 Solo travel – paying special attention to safety and security

 

11:30 – 12:00 International Students travel behavior and innovation

 

12:00 – 12:30 Elderly travel and health risks

 

Kate Huet, Managing Director, International Travel and Healthcare Limited, UK

12:30 13:30
Speaker:
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LUNCH BREAK

 

Great opportunity to interact with market leaders in relaxing environment, exchange ideas, discuss innovations in claims management

13:30 - 15:00
Speaker: TBA
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SESSION III: TRAVEL INSURANCE DISTRIBUTION & SALES

 

13:30 – 14:00 Cross-selling travel insurance as guidance to growth in sales numbers

 

14:00 – 14:30 Corporate TI with extended coverage – merging business with leisure

 

14:30 – 15:00  The significance of blockchain and insurtech in regards to current distribution channels

15:00 - 15:30
Speaker:
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NETWORKING BREAK
15:30 - 17:00
Speaker: TBA
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SESSION IV: FACING CHALLENGES

 

15:30 – 16:00 How and why cruises represent such a different risk than any other form of holidays for insurers

 

16:00 – 16:30 Medical care in remote areas and third world countries

 

16:30 – 17:00 Open-floor discussions

Brexit is going to create a number of challenges for assistance in Europa – how is industry preparing for potential increases in regulation and cost? The impact of Brexit on travel insurance having mind different perspective. Does Brexit increase claims costs? What are the customer perception and perspective towards Brexit? What is the perception of the main market health or medical providers?

08:30 - 09:15
Speaker:
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Registration

 

08:30 – 09:00 Registration & Morning Refreshment

09:00 – 09:10 Welcome and Opening Remarks

09:10 - 10:40
Speaker: TBA
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SESSION V: TRAVEL INSURANCE: TRANSFORMING AND CHALLENGES THROUGH DIGITAL TECHNOLOGY

 

09:10 – 09:40 Insurers are keeping in touch with customers through maximizing their online presence and using social media channels

 

09:40 – 10:10 The technology is knocking the Insurance door carrying the latest back-end software solutions

 

10:10 – 10:40 The impact of AI nad Insurtech offer a world of opportunity for insurers

 

 

10:40 - 11:00
Speaker:
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NETWORKING BREAK
11:00 - 12:00
Speaker:
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SESSION VI: FRAUD MITIGATION IN CLAIMS MANAGEMENT

11:00 – 11:30 Preventive precautions as risk minimizes

11:30 – 12:00 Panel Discussion – Claims Management: taking a determined stand against insurance fraud

Travel insurance fraud is ever more prevalent, while fraudsters methods are increasingly sophisticated.

But travel insurers are putting up a fight, using rapidly evolving methods of fraud detection and prevention

12:00 - 13:00
Speaker:
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NETWORKING LUNCH
13:00 - 14:00
Speaker: TBA
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SESSION VII: AEROSPACE MEDICINE: CHALLENGES AND OPPORTUNITIES

13:00 – 13:30 Not all Air Medical Transport Providers are the Same – International standards which distinguish the best!

13:30 – 14:00 | Can Users Ensure their Air Medical Flights are Safe?

14:00
Speaker:
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Chairman’s Summary & Closing Remarks
14:00 - 15:00
Speaker: TBA
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AFTERNOON COCTAIL

Time for a great networking ambient, exchange of useful insides
from the market and establishment of future business contacts

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