5TH ANNUAL MEDICAL TOURISM CONFERENCE

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Event info

Zagreb, Croatia

13th - 14th, March

Healthcare & Pharma

Conference Summary

EuroEvents is pleased to invite you to the 5th Annual Medical Tourism Conference, which will be held on the 13th and 14th of March in Zagreb, Croatia.
For the 5th time in a row, the MTCE conference helps you in acquiring the know-how of winning international patients in the era of digitization. EuroEvents continues the tradition of establishing a focal point for the practitioners of medical tourism to share, discuss and construct improvement strategies of what constitutes a successful facility.
The successful story of the saga does not stop there, but moves on to reveal the keys to management of the patients’ satisfaction and finishes up by discovering the pioneering trends that will define the future of medical travel as such. We strive to enable our attendees to construct concluding remarks that will lead them to leave Zagreb with fresh ideas, inspiration, knowledge and new business relationships we will form together.

Speakers and experts

Hear from the leading professionals and experts and learn how they are coping with the challenges in the industry

Agenda

Agenda Learn the latest trends in the industry

09:10 - 11:00
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I OVERVIEW & NEW TRENDS IN THE INDUSTRY
  • The complexity of innovation via disruption
  • (Panel discussion) Trends in the international market flow from 4 aspects: Fertility, Dental, Cosmetic, Complicated procedures
11:30 - 12:30
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II SUCCESSFUL CASE STUDIES DIRECTLY FROM THE MARKET
  • Stellar healthcare service that attracts new business by innovative medical treatments
  • Facing the problem of lack of suitably skilled workforce
14:00 - 15:00
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III EXCELLENCE IN MEDICAL FACILITY PROMOTION STRATEGIES
  • Multi-channel facility promotion and the perks of a successful marketing strategy in the digital age
  • Customer satisfaction – a key to efficient and effective business
15:30 - 17:00
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IV THE FUNCTION OF TECHNOLOGY IN THE PATIENTS' JOURNEY
  • Telemedicine and its vital role in medical tourism
  • Digital advancements application in cross-border healthcare insurance
09:00 - 10:30
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V LOOKING THROUGH THE PRISM OF THE MEDICAL TRAVELER
  • Creating the next dimension customer experience
  • Reinventing customer relationship management
  • Anticipation of the patients’ expectations
11:00 - 12:00
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(PANEL DISCUSSION) HOW SHOULD CLINICS RESPOND TO EVER-INCREASING PATIENTS DEMANDS?
12:00 - 13:00
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VI SPA & WELLNESS - AUTHENTICITY & DELIVERY
  • Preventive health and reconnection with nature
  • Retirement wellness centers
14:00 - 15:30
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VII THE ALTERNATIVE ASPECTS AND THE FUTURE
  • Air ambulance transfers for medical travelers
  • Fast forward to the health care system of tomorrow
  • Integration with the concept of necessary sustainability: Is medical tourism sustainable?

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