INNOVATION ON BANKING 4.0

08:30 - 09:00 Registration and welcome coffee

09:00-09:30 Banking over Digitalization journey

• Digitalization and Customer experience priorities
• Extend Digitalization beyond customer experience to non-customer-facing operations
• Crucial factors for digital success

SPEAKER: Gianni Demichelis, Senior Banking Expert, UniCredit

09:30- 10:00 Quo vadis banking?

• Fixing the right mix of banking and non-banking services into an irresistibly attractive cocktail
• Customer experience management v. 2.0

SPEAKER: Dalibor Hála, Senior Manager in Financial Services Advisory Team, PwC

10:00-10:30 Leadership in VUCA world - a case story from Nordea Asset Management Operations

• Complexity is rising, automation is increasing, margins are under pressure, how do we lead our colleagues that will have to perform under these conditions and still succeed as a company?
• How do we train and empower. Where do we invest in FinTech and why did we discard Robotics, but still embrace AI and big data?
• The company case will try to cast a light on our transformation the last five years and clarify both learnings and failures.

SPEAKER: Joakim Crone Valentiner, Head of Back Office, Nordea Asset Management AB

10:30-11:00 Networking & Coffee Break

11:00- 11:30 Cracking the code: Turning AI into ROI

Two in every three companies invested in AI are yet to generate any tangible value. And of those companies that have turned the corner, almost half are still at sub-scale level. The good news is that value is not elusive. Companies such as Google and Amazon generate over 50% of their profits using AI. How can your company cross the chasm? How can you crack the code to conquer those AI riches?

Speaker: Abhijit Akerkar, Head of Applied Sciences, Business Integration, Lloyds Banking Group

11:30- 12:00 Personal Digital Experiences

How we create personalised experiences for our 24m customers, through the combination of design thinking and artificial intelligence?

Speaker: Noel Lyons, Director, Head of Experience Design, Barclays

12:00-12:30 Smart process robotization: How to deploy fast?

• Rapid process automation (RPA) tools 2020
• Prioritizing robotization tasks acoording to the level of complexity
• How to scale RPA
• Measuring RPA effects
• Main risks to be taken into account
• How we the future development of RPA

SPEAKER: Alexander Pyatkov, Head of Robotic Process Automation, Sberbank

12:30-13:30 Interactive Lunch

13:30-14:00 Industries are changing and so is Banking

SPEAKER: Johan Nordin, Chief Digital Officer for Sweden, Danskebank

14:00-14:30 Empowering Intelligent banking

SPEAKER: Agnese Reinika,Corporate Business Development Baltics, Microsoft

14:30-15:00 Open Banking business models

• Insights on examples of solutions Banks can build to foster the open banking evolution.
• Real experience with open banking as a business area.
• If open APIs is just a beginning, what is the next step?

SPEAKER: Martin Medek, Head of Open BanKing, Česká spořitelna, a.s.

15:00-15:30 Emerging technology is driving the banking industry, are you in?

SPEAKER: Alexandra Rimpu, Program Manager, DLT/Blockchain Lab Project Lead - Group Digital Transformation & Strategy, Commerzbank AG,

15:30-16:00 Afternoon Networking & Coffee Break

Meet the most brilliant startup minds injecting innovations in the segment of digitalization, payment techniques, innovative payment applications, and open banking eco-system.

• 16:00-16:15 How to Secure The Mobile Banking - A Guide for 2019

Today, smartphones are ubiquitous, and mobile banking became an essential component of digital banking. With higher usage, however, mobile banking also turned into an attractive target for the cyber-criminals. The advanced attacks are tailor-made for mobile banking and often use the weaknesses in fragile mobile operating systems (more often on Android than on iOS). As a result, banks need to look for new security solutions to proactively stop these attacks. Our experts will guide you through the necessary components of modern mobile banking so that your mobile banking is secure (and so that you tick all the boxes at the compliance checklist for PSD2).
- The real world attacks on mobile banking today.
- Essential components of mobile banking security.
- Mobile banking and compliance with PSD2.

Speaker: Petr Dvořák, Chief Executive Officer,  Wultra

• 16:15- 16:30 The best protected mobile Apps in the age of Innovative malwave attacks– case study

-How does the protection work?

-How to inform clients of potentially malicious app and not alarm them?

SPEAKER: Jakub Komenda, Head of Mobile banking and Experience, MonetaBank

End of Day I