HEALTHTECH SUMMIT 2020 – Health Insurance Taken to the Next Level

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Event info

Barcelona, Spain

5th & 6th, March

Health Insurance Industry

Conference Summary

Following the success of the three previous editions of our flagship event, EuroEvents is pleased to invite you to the 4th Annual HealthTech Summit, from 5th-6th of March 2020 in Barcelona, Spain.

The Global Health Insurance marketplace is ever-changing, as digital technology, higher customer expectations and increased competition by the Tech Giants transform the industry.
The HTS20/20 is a high-profile business gathering where the brightest minds from the European health insurance segment will present their own successful stories and case studies on how to keep Health Insurance affordable with process optimization.

Join us at the HTS20/20 to get up to speed on all the latest tech innovations which are reshaping the sector, learn how to better address the customer’s demands for more personalized offers and how to optimize your pricing and cost containment strategies for increased profitability.
We will also learn how to speed up claims process and fight fraudsters with the help of Big Data Analytics and AI and will take a look at the role of insurers in the emerging connected health ecosystem.

Furthermore, HTS20/20 offers great opportunity to network with industry peers coming from the leading European companies and formulate new strategies and business models in order to stay ahead of the competition.

Join us in March in Barcelona to have a remarkable experience!

Speakers and experts

Hear from the leading professionals and experts and learn how they are coping with the challenges in the industry

Pedro Diaz Yuste

Company:
MAPFRE-Savia

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Position:
CEO

Company:
MAPFRE-Savia

Alessandra Catozzella

Company:
Axa

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Position:
Head of Health

Company:
Axa

Jai Verma

Company:
Cigna

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Position:
Senior Executive Officer & Global Head - B2G

Company:
Cigna

Country:
USA

Amber Musson-Thorp

Company:
Aetna

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Position:
Sales Director – Europe

Company:
Aetna

Country:
UK

Carlos de la Cruz Echániz

Company:
Allianz Partners

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Position:
Regional Head of Sales, Southern Europe

Company:
Allianz Partners

Country:
Spain

Marco Giacomelli

Company:
Generali

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Position:
Head of Generali Global Health

Company:
Generali

Country:
UK

Speaker 2019

Dr. Peter Mills

Company:
Cigna

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Position:
European Medical Director

Company:
Cigna

Deniz Yörük

Company:
NN Hayat Emeklilik

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Position:
Complementary Health Insurance Commercial Lead

Company:
NN Hayat Emeklilik

Country:
Turkey

Laurent Pochat-Cottilloux

Company:
AXA Global Healthcare

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Position:
Global Head – Health Reinsurance Partnerships |

Company:
AXA Global Healthcare

Country:
Singapore

Nikos Kouvaras

Company:
Swiss Re

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Position:
Head of Medical Operations & Analytics and Director of Life & Health Products

Company:
Swiss Re

Country:
Switzerland

Emmanuel Djengue

Company:
RGAX

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Position:
Innovation Director

Company:
RGAX

Andreas Stock

Company:
UNIQA corporate Business

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Position:
Head of Employee Benefits

Company:
UNIQA corporate Business

Country:
Austria

Angelica Khachaturova

Company:
TytoCare

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Position:
Director of Global Business Development

Company:
TytoCare

Country:
Israel

Josep Carbó

Company:
Mediktor

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Position:
Director of Global Business Development and Partner

Company:
Mediktor

Country:
Spain

Carlos Ordóñez

Company:
Everis

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Position:
Global Head of Digital Insurance

Company:
Everis

Country:
Spain

John Spears

Company:
Global Excel Management

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Position:
VP Business Development & Marketing

Company:
Global Excel Management

Country:
Canada

Andreas Bogusch

Company:
Medgate

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Position:
MoB, Head of International Business Development

Company:
Medgate

Country:
Switzerland

Paolo Fiorentino

Company:
dacadoo

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Position:
Sales Manager

Company:
dacadoo

Country:
Switzerland

Kiril Milev

Company:
Netcetera

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Position:
Managing Director Netcetera Middle East

Company:
Netcetera

Country:
UAE

Paul Triggs

Company:
RISK-CONSULTING Prof. Dr. Weyer GmbH.

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Position:
Head of International Development

Company:
RISK-CONSULTING Prof. Dr. Weyer GmbH.

Country:
Germany

Charlie Pearmund

Company:
Virtual Bodyworks

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Position:
Managing Director

Company:
Virtual Bodyworks

Country:
Spain

Agenda

Agenda Learn the latest trends in the industry

09:10 - 10:40
Speaker: Dr. Peter Mills, Carlos de la Cruz Echaniz, Paul Triggs
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I: LATEST TRENDS IN HEALTH INSURANCE - MARKET OVERVIEW
  • Health Insurance in the 21st century: Challenges & Opportunities
    – The health insurance world is changing
    – Understanding both challenges and the opportunities that this new world brings is key to remain relevant
    – Digitization will improve efficiency, but is unlikely to transform the industry
    – What will be the key to meeting changing customer demands in the years ahead
    Dr. Peter Mills, Cigna
  • Why should innovation be the top priority for insurers?
    Carlos de la Cruz Echaniz, Allianz Partners
  • Dynamic underwriting: Selling Health Insurance in today’s world
    – Expectations of modern customers
    – Prospects for technology
    – Is there an ideal solution?
    Paul Triggs, Risk-Consulting Prof. Dr. Weyer GmbH
11:10 - 12:40
Speaker: Jai Verma, Deniz Yoruk, Alessandra Catozzella
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II: FOCUS ON CUSTOMER, MOVING TOWARD A PREVENTIVE MODEL OF CARE
  • Lifestyle changes transforming Health Insurance
    – Building a strong community ecosystem
    – Socio-economic factors and its impact on healthcare
    – Increase in lifestyle-related disorders and chronic diseases
    – Mental health and stress care
    Jai Verma, Cigna
  • Engage with customer of tomorrow: Human-centric digital offerings
    – Adapt to evolving buying behavior of customers via convenient delivery
    – Go beyond “tick a box”
    – Stay connected and develop stronger engagement with customers by using mobile technology to centralize expertise
    -Focus on remote care: Telehealth
    – Give more emphasis on sustaining well-being and preventive health care than responding to illness
    – Develop an ongoing interconnected relationship with tech-savvy customers
    Deniz Yoruk, NN Hayat Emeklilik
  • Breaking employee benefits’ commoditization through value-added services
    Alessandra Catozzella, AXA
13:40 - 15:10
Speaker: Pedro DIaz Yuste, Paolo Fiorentino, Carlos Ordóñez
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III: HOW AI AND IOT ARE AFFECTING HEATLH INSURANCE (Part 1)
  • How to speed up innovation in a big insurer from inside. The case of MAPFRE-Savia
    – An insurer going beyond insurance
    – What to learn from big digital players
    – Key ingredients for success
    – Real example: The launch of Savia
    Pedro Diaz Yuste, MAPFRE-Savia
  • Digital engagement and risk sophistication – the latest trends
    – The importance to boost engagement
    – How to capture new consumers – the Wearables race IOT devices
    – Dispersion and high dimensionality of the Risk
    – Customer calibration to empower life insurance applications
    Paolo Fiorentino, Dacadoo, Sales Manager, Switzerland
  • How insurance and healthcare industries are converging to be more persona centric?
    Carlos Ordóñez, Everis
15:40 - 17:10
Speaker: Marco Giacomelli, Emmanuel Djengue
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IV: NAVIGATING THE OPEN INSURANCE ECOSYSTEM
  • Insurers and health ecosystems: global trends, challenges and opportunities
    – The value chain of a health insurer
    – Health ecosystems and customer-centricity
    – Global partnership models to enhance customer experience
    – Some lessons from a comparative Healthcare & Insurance Ecosystem analysis
    Marco Giacomelli, Generali Global Health
  • Health platforms – who will be their owner? Insurers, insurtechs, brokers or others?
    Emmanuel Djengue, RGAx
  • Panel discussion: InsurTechs – competitors or collaborators?
09:10 - 10:40
Speaker: Amber Musson-Thorp, Laurent Pochat Cottilloux
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V: HOW TO KEEP HEALTH INSURANCE AFFORDABLE
  • Process optimization: is connected health insurance the next logical step?
    Amber Musson-Thorp, Aetha
  • The Globalisation of healthcare: How should insurers adapt to make the most of it
    – Customer need for medical travel
    – Product design principles for cross-border health insurance
    – Health Ecosystem required adaptations
    – Partnership Opportunities to maximize success
    Laurent Pochat Cottilloux, AXA Global Healthcare
  • Panel Discussion: Achieving increased profitability with cost-effective sales and distribution strategies
    – How to motivate healthcare providers to embrace innovations?
    – The increasing costs of Expensive Medicines, how can we fight the profit margins of the pharma industry?
    – Big techs & retail giants disrupting the market. What is the key to staying competitive?
11:10 - 12:40
Speaker: Josep Carbó, Andreas Bogusch, Angelica Khachaturova
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VI: HOW AI AND IOT ARE AFFECTING HEALTH INSURANCE (Part 2)
  • AI to improve access to healthcare
    – AI based technologies assessing symptoms on line to connect patients with right level of care.
    – How payors and providers can benefit from such technologies.
    – Use cases and Lessons learned.
    Josep Carbó, Mediktor
  • User experience with telemedicine in a nationwide integrated healthcare setting
    Andreas Bogusch, Medgate
  • Delivering on the promise of telemedicine
    – Challenges of the telemedicine industry
    – Presentation of Tyto Care solution
    – Case study on implementing Tyto solution in partnership with health insurance companies.
    Angelica Khachaturova, TytoCare
13:40 - 15:10
Speaker: John Spears, Kiril Milev
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VII: DIGITAL TECHNOLOGY RESHAPING CLAIMS PROCESSES
  • Modernizing claims processes while reducing claims costs
    John Spears, Global Excel Management
  • Using big data and AI to fight fraudsters
    Kiril Milev, Netcetera
  • Increased customer satisfaction through speedy and efficient claims processes
15:40-16:40
Speaker: Andreas Stock, Nikos Kouvaras
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VIII: BIG DATA - DRIVING INNOVATION IN HEALTH INSURANCE
  • Challenge and chance of advanced & predictive analytics for insurer
    – Target model: own eco system
    – Technologies & sciences
    – Change of lifestyle
    – Best practice sharing
    Andreas Stock, UNIQA Corporate Business
  • The role of analytics in creating seamless user experience
    – Current customer experience an example for claims
    – Data landscape, challenges & opportunities
    – How can data analytics improve the customer journey
    – What are the opportunities for the insurers?
    Nikos Kouvaras, Swiss Re, Head Medical Operations & Analytics and Director Life & Health Products

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Event Venue

Venue informations

Address:

Plaza España, 6-8, 08014 Barcelona, Spain

Phone Number:

+34 934 26 26 00

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