As telecommunications orders become more complex and customers demand better service, communications service providers must rise to the occasion. Hence,the integration between Customer Relationship Management (CRM) and billing systems is now crucial more than ever.
This conference aims to connect only the best leaders in the market and to provide you with the best practices and practical case studies from the leading telecoms & solution providers companies. Hearing from the leading industry players, the attendees will gain a sense of what it takes to embrace a smart billing & flexible architecture capable of supporting new and agile services and consumers whilst keeping costs and risk down.
Join this unique business gathering and learn how to master the digital transformation both in billing and customer area and become better suited for the e-generation.
Who should attend:
Partners, CEO’s, Founders, Co-founder, General Managers, Presidents/ Vice Presidents, Directors, Board Directors, Business development directors and the follwoing:
• Senior Telecom Billing Analyst
• Group Head of Customer Experience
• Head of Online Innovation, User Experience and Analytics
• Retention and Customer Experience Manager
• Billing Coordinator
• Compliance Manager
• Head of Billing Processes
• Head of Payments
• Billing & Payments Manager
• Billing Transforamtion Expert
• Enterprise Billing and Agile Transformation
The conference is special designed for technical & non technical professionals both from telecoms industry and vendor companies. But as well for all professionals who need an update and refresher on developments in the billing process for IP networks, and Wireless, Marketing, sales and sales support from billing systems vendors, integrators and consultants.