NEXTGEN TRAVEL INSURANCE

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Event info

Vienna, Austria

4th - 5th, September

Insurance & Innovation

Conference Summary

NextGen Travel Insurance Conference addresses most of the big questions within the industry:

*Should employers have an international travel policy in place?

*Are there any mandatory insurance requirements that employees should be aware of?

*Does health personnel insurance cover employees’ travel inconveniences and unpredictable medical expenses during business travel?

We are welcoming the first Travel Insurance Conference in Vienna, establishing a focal point in the industry’s key areas that have the highest impact on the overall satisfaction for travel insurance, type of policy which business travelers acquire, distributing travel insurance through different channels rather than regular insurance trade.Popular trends such as ensuring rare & chronic conditions will be discussed, as much as the topics of Brexit and terrorism. Additionally, the topics of technology and travel policies that help drive and enhance travel well-being, will be the starting platform in this first edition of the NGTI. Hearing about innovations, solutions and future challenges in TI industry among key players is what makes NextGen Travel Insurance the leading event in Central Europe. Join us in Vienna to have a remarkable experience!

Speakers and experts

Hear from the leading professionals and experts and learn how they are coping with the challenges in the industry

Cai Glushak

Company:
AXA Assistance

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Position:
Global Medical Director

Company:
AXA Assistance

Country:
United States of America

Kate Huet

Company:
International Travel and Healthcare Limited

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Position:
Managing Director

Company:
International Travel and Healthcare Limited

Country:
UK

Simon Powell

Company:
Fit 2 Trip

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Position:
CEO

Company:
Fit 2 Trip

Country:
UK

Dr. Krish Shastri

Company:
InsureCancer

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Position:
CEO

Company:
InsureCancer

Country:
UK

Emma Bazard

Company:
Bupa Global

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Position:
Travel Sales Specialist

Company:
Bupa Global

Country:
UK

Ferdi Akdag

Company:
Customer Care Solutions

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Position:
CEO

Company:
Customer Care Solutions

Country:
Austria

Javier Pellon

Company:
Amadeus IT Group SA

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Position:
Head of Insurance and Ferry Business

Company:
Amadeus IT Group SA

Country:
Spain

Vijay Nidhi Lakhani

Company:
MedCareProfessional GmbH

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Position:
Medical Director

Company:
MedCareProfessional GmbH

Country:
Germany

Joe Mason

Company:
Allianz Worldwide Partners

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Position:
Chief Marketing Officer Global Travel Insurance and Americas

Company:
Allianz Worldwide Partners

Country:
USA

Agenda

Agenda Learn the latest trends in the industry

09:10 - 10:30
Speaker:
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I MARKET DYNAMICS IN TRAVEL INSURANCE
  • Market outlook and trends in business travel insurance
  • Recent trends in underwriting development
  • Regulation and support in international framework
11:00 - 12:30
Speaker: Dr. Krish Shastri, Simon Powell
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II PRODUCT SOLUTIONS & AVAILABLE INNOVATIONS
  • Proper risk assessment leads to appropriate insurance coverage
  • Cancer: Insuring the Uninsurable
  • Pre-existing pressures?
    – How do and should European insurers treat travelers with uninsurable or pre-existing medical conditions?
    – Automatic inclusion, bespoke underwriting or completely exclude?
    – How do we ensure consumers are correctly insured, as they continue to demand travel insurance into old age?
13:30 - 15:00
Speaker:
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III INTEGRATION OF TECHNOLOGY & FRAUD
  • Email hijacking and migration to cloud
  • Detection of fraud in travel insurance
  • Case study: Diverting fraud and delivering results
15:30 - 17:00
Speaker: Gai Glushak, Kate Huet
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IV IMPACT OF GLOBALIZATION, BREXIT & TERRORISM
  • Accompanying the long-term traveler and expat
    – Case management
    – Chronic diseases
  • How will BREXIT affect the TI industry?
  • Terrorism and Travel Insurance
09:00 - 10:30
Speaker: Javier Pellon
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V CUSTOMER RELATIONSHIP, QUALITY AND STRATEGY IN THE DIGITAL AGE
  • Blockchain, AI and latest solution providers & validation of cost-efficient strategies
  • Using Geo Location for improvement of CRM results
  • Automated Travel Insurance: How to tur potential customers into clients?
11:00 - 12:00
Speaker: Emma Bazard, Joe Mason
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VI THIRD SIDE ASSISTANCE IN EUROPE
  • How to claim when a flight is interrupted, delayed or even canceled?
  • Evaluate beneficence of holding Travel Insurance policy

Panel discussion: What is the role of insurtech in travel insurance?

14:00 - 15:00
Speaker: Ferdi Akdag
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VII IDENTIFYING OPPORTUNITIES AND ADDRESSING CHALLENGES
  • Dramatic market adjustment in the assistance industry
  • Away from traditions: an example how an assistance solution could look like in a couple of years
  • What could the traditional assistance companies do in order to survive in time of disruptive changes

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